vous fait bénéficier de son d'expérience et de son lien étroit avec ses commettants, pour vous assurer le meilleur support technique et service après-vente.

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Knowledge Base

A repository of information designed to assist our engineers and technically-literate customers. The following articles contain technical data covering a wide range of topics, from VSAT basics to tips for dealing with specific hardware.

Troubleshooting Guides

For help troubleshooting your VSAT Internet service from Data Advanced System , or for specific problems with your hardware from Hughes DirecWay, Tachyon, and more, please visit our Troubleshooting Guide section.

Equipment, Install, and Setup Manuals

To download the manuals for your VSAT, network, wireless, or VOIP hardware, please visit our Equipment Manuals section. Data Advanced System provides these manuals solely as a service to our customers, and makes no claims as to their accuracy. Data Advanced System does not provide support to hardware except that which is covered by your service agreement, warranty, or terms and conditions.

Software Downloads

Software for configuring VSAT and network hardware. For Data Advanced System engineers and (by special approval) technically literate customers only. Use may constitute a violation of warranty; do so at your own risk.

Data Advanced System Support suite

Data Advanced System has introduce a new facility that guarantee a full site archive and fast way to answering your emails and requests. for more information about how to use this facility please refer to Data Advanced System Support Suite User Guide.

Contact Support

Before contacting support, please see the frequently-asked questions, and follow the basic steps in the troubleshooting guides. The support staff will require several pieces of information found in the troubleshooting process in order to help you. You can contact support via the contact support page.